Terms of Service

These Terms of Service (“Terms”) govern your use of Daymaker Connect, a service operated by Daymaker Connect LLC (“we,” “us”). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

1. The Service

Daymaker Connect turns your LinkedIn network data into AI-powered relationship intelligence, including semantic search, contact categorization, event pre-briefings, and alignment deep dives. Features may change as we improve the product.

2. Your Account

• You must be at least 18 years old and legally able to enter a contract.
• You are responsible for the activity on your account and for keeping your credentials secure. Notify us immediately if you suspect unauthorized access.
• Each account must be registered to a single individual or legal entity. Account sharing is prohibited.

3. Your Content

You retain all rights to the data you upload, including your LinkedIn CSV, North Star, preferences, and any notes. You grant us a limited license to process that content solely to provide the service to you. We do not use your content to train public AI models or sell it to third parties.

You represent and warrant that (a) you have obtained all necessary rights and consents to upload and process contact information you provide, (b) your use of the service complies with LinkedIn's Terms of Service and User Agreement, and (c) you have complied with all applicable data-protection laws, including providing any required privacy notices to individuals whose data you upload.

4. Acceptable Use

You agree not to:

• Use the service to send unsolicited messages, harass, stalk, or otherwise harm the people in your network.
• Attempt to reverse-engineer, scrape, or resell the service.
• Upload malware, attempt to gain unauthorized access, or interfere with service availability.
• Use the AI features to generate illegal, defamatory, or deceptive content.
• Violate any applicable law, including data-protection laws (GDPR, CCPA) when handling personal data of people in your network.

5. Plans and Billing

• We offer free and paid subscription plans. Current pricing, features, and billing terms are displayed on our website at the time of purchase.
• We reserve the right to change pricing for new subscriptions or upon renewal, with at least 30 days' notice via email to your registered account address. Price changes will take effect at the next billing cycle.
• Paid subscriptions are billed in advance (monthly or annually, depending on the plan you select) and renew automatically until canceled.
• You can cancel anytime from your billing portal; access continues until the end of your current billing period. All fees are non-refundable except where required by law, and we do not issue prorated refunds.
• If payment fails or your account is past due, we may suspend access until payment is received. Continued non-payment may result in account termination per Section 9.

6. AI Output

Daymaker Connect uses large language models from Anthropic and OpenAI to generate recommendations, briefings, and conversation starters. AI output can be incorrect, incomplete, or outdated. Review and use judgment before acting on any AI-generated suggestion, especially when reaching out to real people. You are solely responsible for your reliance on and use of AI-generated content. We disclaim all liability for decisions you make based on AI output.

7. Third-Party Integrations

Optional integrations (including but not limited to Google Calendar, Microsoft Outlook, Reflections Match, LinkedIn exports, Luma events) are governed by the third party's own terms. You are responsible for complying with those terms. Disabling an integration stops new data from flowing in; data already stored is handled per our Privacy Policy. We are not responsible for any changes, interruptions, or discontinuation of third-party services. If a third-party integration becomes unavailable, we will make reasonable efforts to notify you but are not liable for any resulting loss of functionality.

8. Intellectual Property

The Daymaker Connect product, brand, UI, code, and documentation are owned by Daymaker Connect LLC. These Terms do not grant you any rights to our trademarks, logos, or trade dress.

9. Termination

You can delete your account at any time by contacting us. We may suspend or terminate an account that violates these Terms, threatens the safety of others, or creates legal risk for the service. On termination, we will delete or anonymize your data per our Privacy Policy. Following termination, Sections 3 (license grant), 8 (IP ownership), 10 (disclaimers), 11 (limitation of liability), 12 (indemnification), and 14 (governing law) survive indefinitely.

10. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that third-party integrations will remain available or compatible, that data imported from external sources is accurate or complete, or that the service meets your specific business requirements.

11. Limitation of Liability

To the fullest extent permitted by law, Daymaker Connect LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill. Our total liability for any claim arising out of or relating to the service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or $100 if you have not paid us anything. Notwithstanding the above, nothing in these Terms limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law.

12. Indemnification by You

You agree to indemnify, defend, and hold harmless Daymaker Connect LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; (c) your use of the service in a manner that harms others or violates applicable law; or (d) any content you upload or generate using the service.

13. Changes to the Terms

We may update these Terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your subscription before the effective date.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Santa Clara County, California, and you consent to that jurisdiction.

• Alternative dispute resolution: Before filing any lawsuit, you agree to first attempt to resolve disputes informally by contacting us at support@daymakerconnect.com. If the dispute is not resolved within 30 days, either party may initiate binding arbitration under the rules of JAMS, with arbitration conducted remotely or in Santa Clara County, California. Each party pays its own costs.
• Class Action Waiver: You agree to resolve disputes with us only on an individual basis and waive any right to bring or participate in any class, collective, or representative action.

15. Export Controls

The service may be subject to U.S. export control laws. You agree not to access or use the service from countries subject to U.S. embargo or trade sanctions, and you represent that you are not on any U.S. government denied-party list.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Daymaker Connect LLC regarding the service and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral.

17. Contact

Questions about these Terms? Reach us at support@daymakerconnect.com. California residents may contact the California Department of Consumer Affairs Complaint Assistance Unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (800) 952-5210.